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CUSTOMER SERVICE AGREEMENT 
 

1) Application of conditions

The conditions shall apply to all quotations issued and contracts entered into by Schneider Logistik Sarl (hereinafter called ‘the Company’) for the

supply of services and work done and shall constitute the entire agreement     between the parties and supersede any previous understandings, commitments or agreements whether oral or written. The conditions shall not be altered or varied other than by agreement in writing to the Company signed by the Managing Director of the Company.

2) Payment terms

The customer shall pay the Company’s account for services rendered within thirty days of the said account or in the event of specific payment terms, as shown on the Company’s invoice. In case of default, the sums outstanding and payable to the Company shall bear interest until payment at the rate of 5 per cent per annum above Credit Agricole Charente-Perigord base rate prevailing at the time and to be calculated on a daily rate.
I the event a Customer fails to remit full payment of any Schneider Logistiks Sarl invoice within the allowable time set forth herein, such Customer and any designated consignee shall not be entitled to possession or delivery of cargo shipments in Schneider Logistiks Sarl possession or control until all such unpaid invoices, wether or not the invoices relate to such cargo shipments, have been paid in full, Schneider Logstik Sarl have a lien upon all cargo shipments in its possession or control until all unpaid invoices have been paid in full. In addition, as precondition of delivery of any shipment, Schneider Logistik may demand prepayment of its charges in the event Customer has failed to comply with the payment terms provisions set forth herein for previous shipments. The Customer is liable for all charges incidental to the Services provided herein, inlcuding, but not limited to, demurrage, detention, storage and return freight on any undelivered Units.
3) Demurrage

The customer will pay to the company a charge for the detention of it’s vehicles beyond a period of three hours in respect of loading the vehicle at the commencement of the contract and three hours for unloading at the termination of the contract such charge to be assessed at an hourly rate thereof and payable to the Company under the terms of paragraph 3 above and will be charged at the rate prevailing at the time of the movement.

4) Force majeure

The Company shall be entitled to cancel the contract in the event that the Company’s performance is hindered or prevented by strikes or other trade disputes, riots, war (declared or undeclared) acts of civil insurrection, fire, flood, accident or other similar cause and will not thereby incur liability of any kind.

5) Claims.

Any claims for loss, damage or delay made against the Company will be handled according to its conditions of trading. Under no circumstances may deduction of the claimed amount be made from payment of freight charges.

 

Latest News


17-03- 2011

Freight volume up for Schneider Logistik Sarl...


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